Sewer Credit Due to Outside Watering of Grass, Plants & Vegetation
A Customer, whose monthly water and sewer consumption is equal to or greater than one and one-half (1.5) times the average water and sewer consumption of the preceding six months, may request an adjustment to his sewer charges.
- Adjustment requests should be submitted to the Customer Service Department located at City Hall or call (252) 430-5700.
- The time frame for these credits is from the June billing statement through the October billing statement.
- A customer must have had an account for the property for at least six months to be eligible for an adjustment.
- This policy does not apply to individuals that use water to fill swimming pools or for pressure washing.