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Sewer Credit Due to Outside Watering of Grass, Plants & Vegetation

SEWER CREDIT DUE TO OUTSIDE WATERING OF GRASS, PLANTS & VEGETATION:

A Customer, whose monthly water and sewer consumption is equal to or greater than one and one-half (1.5) times the average water and sewer consumption of the preceding six months, may request an adjustment to his sewer charges. 

  • Adjustment requests should be submitted to the Customer Service Department located at City Hall or call (252) 430-5700.
  • The time frame for these credits is from the June billing statement through the October billing statement. 
  • A customer must have had an account for the property for at least six months to be eligible for an adjustment.
  • This policy does not apply to individuals that use water to fill swimming pools or for pressure washing.