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Billing and Collections

The Billing and Collections department provides customer service to the City’s approximately 8,600 utility customers through the reading of water meters, billing and collections, and working with customers when they have special needs.

As of February 11, 2016, customers have the ability to pay on-line through Point & Pay.  For more information see the Point & Pay page under this department heading or click this link:   Point & Pay

CUSTOMER SERVICE POLICY